Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Otimize Slitting - Coil Slitting Optimization Software (the "Service") collects, uses, and protects your personal information when you use our SaaS platform.

Information We Collect

  • Email Address: Used for account creation, authentication, and communication.
  • Password: Stored securely and used for authentication.
  • Billing Information: Required for subscription management and payment processing.
  • Usage Data: Includes logs and activity history to improve service quality and security.
  • Device/Browser Information: Used for analytics, troubleshooting, and optimizing user experience.
  • Communication Records: Includes support tickets and chat logs to assist you and improve our service.

How We Use Your Information

  • To provide, operate, and maintain the Service.
  • To process payments and manage subscriptions.
  • To communicate with you regarding your account, updates, and support requests.
  • To analyze usage and improve our platform.
  • To ensure security and prevent fraud.
  • To manage trial periods, which are offered solely for evaluation purposes. Continued use of the Service after the trial period requires a paid subscription.

Payment and Billing

Usage of the Service is subject to payment. A trial period may be offered to allow you to evaluate the Service; after the trial period, continued access requires a valid paid subscription. Billing information is required to process payments and manage your subscription. Subscriptions may renew automatically unless canceled.

Data Sharing and Storage

We do not sell your personal information. Data may be shared with trusted third-party providers (such as payment processors and analytics services) only as necessary to operate the Service. Your data is stored securely and may be processed in regions where our servers or service providers are located.

Your Rights

  • You may access, update, or delete your account information at any time.
  • You may request deletion of your personal data by contacting us.
  • You may opt out of non-essential communications.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us via our contact form.

This policy may be updated from time to time. We will notify you of significant changes via email or through the Service.

Last updated: December 2025